Customer Testimonials

Dear Scrapbook Cottage:

I have had the pleasure of visiting numerous scrapbooking stores in my travels in Alberta, British Columbia, and a number of opportunities in the United States, but I was most impressed with the “Travel Version” that you brought out to the Edmonton Stitches show. Keep up the very impressive selection, and please forward your newsletter to me please.

Signed,
A very compulsive Scrapbooker
Bernie Golinowski


I picked up my scrapbooking order from the post office today and I just wanted to say “Thanks.” I work at a Dollar Store that carries scrapbooking supplies but I am always looking for new products that we do not carry. Coming from a small town we have limited resources for products. Thanks for making it so easy to find what I like.
Looking forward to future orders already,

Vicki Mayan


Lisa,

I have to tell you I’m a pretty critical person, pretty much a perfectionist…..I am so impressed with my order today!!!!!! Someone took the time to separate the different Basic Grey collections I ordered and place them in slots of a Scrapfolio I also ordered. Everything was wrapped and arrived without even a corner bent!!!! I am part of the Ottawa Group and already posted a note about your Store. Thank you so much for the great on line shopping experience, I’ve been burnt before….

Andrea Wyers, Ottawa Ontario


Hi Lisa,

I just placed my first order with your company and wanted to let you know that the delivery speed and flat rate shipping have definitely encouraged me to shop often! I own a small Yahoo! scrapping list of local Ottawa women (a little over 100 people) and I’ve passed on the word. I’m known for my constant on-line shopping (and over-spending) and I like to keep the list up to date with what’s new and where the best places to shop are.
We also like to spend our $$ in Canada!

thanks again,
Lee Hanrahan


Hello,

I have been hunting around for a good Canadian scrapbooking site for DAYS. I just found yours today and it the BEST!! Easy to follow, great pictures, easy to purchase.

Thank you, great work.

Regards, Amanda Bretthauer
Clinton, BC


Hi Lisa,

A very big thank you for your wonderful on-line store, your selection, and super service. Although Kamloops, BC is a fairly big city, we do not have a scrapbook store. My girlfriend Tania Powell mentioned your website, and I have been ordering from you ever since. I have also made a point of telling everyone else I know about you, and now my sister in Okotoks now orders from you as well. I am always impressed by the large selection, your prices (no one out here can match them), and your quick shipping. What can I say…I love this website. Keep up the Great work!

Many thanks,
Candace Kamloops, BC


What a great site you have and so nice to find it in Canada.
The prices are great and you have just about everything I can think of.
Waiting to put my list together for an order.
Keep it up.

Thanks,
Judy Tuck
Montreal, Canada


I just wanted to say thank you and tell you how much I appreciated visiting your store while I was on holidays last week. I was the one with the 2 little girls and a husband in tow last week (the cattle farmers from St. Paul). Anyhow had a great time seeing your store and wish it was closer but I will definitely be visiting your site often for shopping!

Thanks again for the great visit!

Heather Starosielski 🙂
St. Paul, AB


Lisa has the best customer service, you can tell she truly loves what she is doing, and I love her for it! Coming into the store is so exciting ’cause she always has something new.
I also use the online shopping cart which is so convenient since I have three small ones who make traditional shopping an adventure.

Thank you so much Lisa!
T. Nystrom, AB


AHH! I love the simplicity of ordering online while my little ones are sleeping instead of trying to shop with them “in tow” in a scrapbooking store! You have SO many neat new products. It is such fun looking at “What’s New” often!!

J. Hurlburt, Ardrossan, AB


Very fast service, way to go. Prices are great also. Like the site and will shop again in the future.

Peggy Steffen, High Level, AB


Your store is awesome and I can’t wait to come back. It was very cozy and I like the way things were arranged. Easy to find and fun to browse.

H. Edgar, Leduc. AB


I received my order yesterday and everything is perfect. Thanks you for such a quick delivery, I will be re-ordering in the near future.

A. Maybee, N.B.


I like checking out the “What’s New” page everyday! You have excellent prices, a great selection of product (always the latest!!) and excellent customer service! I’ve visited the “Cottage” too… and I love it!! I’ll be back!!

W. Soderstrom, Edmonton, AB


“I’m addicted to your site Lisa, Great prices & Selection”
L. Cook, Onoway, AB


“I love your shopping cart! From what I’ve played with it so far it works really well and is fast.”
L. Bergen, Ft. St. John, BC


LISA!! The cart looks wonderful. Way to go girl!
S. Mann-Brown,Okotoks, AB


Hi Lisa – just wanted to let you know that I received the order and absolutely loved everything. Your personal touch on my order was appreciated. You have a customer for life!

N. Haufek,
Hamilton, ON


Awesome customer service! Great selection and prices and shipping is fast and packed well. I love that I can find many of the hot, new products at your store. A pleasure to deal with your store and I’ll keep coming back! Thanks for everything…

Nicole T, Langley BC


I just got my first order. Everything looks great ..thanks for the GREAT customer service … you have an awesome site. I will be back…thanks!!!!!!!

M. Guretzki, SK


I love your site!! I check in every day and I seem to always find new products. You have great selection. I just made my first order with you and what really drew me in was the free shipping on your first order. You have great customer service.

Thank-you. I’ll definitely be back.
Laurel M.,
Strathmore, AB


I am very pleased to have found this place. I live in Mexico and I cant find anything like this here. I find your site very cozy and well organized.

Marisol de la Maza,
Col del Valle, Mexico


Hello Scrapbook Cottage,
Thrilled to have a wonderful CANADIAN online store! Your website is a treat – with the ability to view by newest products or manufacturer etc. And your customer service, product selection, pricing and oh so speedy delivery is tremendous. I continue to shop and recommend your site to others. Also very impressed with your more than reasonable shipping charges – all around fantastic experience. I will be ordering again and again.
Sue-Lynda Bate


Dear Lisa,

Just wanted to take a minute to let you know I am totally thrilled with your customer service 🙂
My order arrived in less than a week and what a treat to find the bag of candies, as well! LOL how did you know I needed chocolate?? You truly brought a smile to my face.
I’ve shopped at quite a few online stores and have yet to find such fantastic service. From now on your store will be my #1 online site! I’ll be recommending you to all my scrapping buddies both online and IRL.

Thank you,
Kimberly Van Dijk


Hi Lisa,
I just wanted to take a moment to let you know that I\’ve received my order
yesterday and scrapped all day today! I was very happy with your prompt
delivery service my order took only 5 business days! Thanks for the candies
included I thought this was such a thoughtful gesture and a yummy one too!

Thanks again,
Manon


Hi,
I just wanted to thank you for the excellent service I received from your
store. The order was received in perfect condition and in a timely fashion.

I am definitely going to recommend your store to my friends and family and
I will certainly reorder from you again. The gift bag of sweets was a nice
gesture and greatly appreciated.

Keep up the great work!

Christine Rousseau


Hello Lisa and family

I just wanted to let you know what a positive experience shopping at the Scrapbook Cottage was. I was with a group of 13 ladies from Viking on a Scrapbooking Mystery Tour on Saturday and I am so glad that your store was our the list. Not only was the setting of your store beautiful but it inspired my creativity and calmed the spirit. I found that the store was FULL of wonderful products and I could have easily spent hours looking through everything. Your family was not only knowledgeable and helpful but truly friendly. I look forward to visiting your store in the future and I definitely will be shopping online. Thank you for everything on Sat. the warm reception, the beautiful make and take and the stories that your family shared. It was a wonderful experience and I will make sure that everyone knows about your beautiful store in Calmar & sister store in Whitecourt and fantabulous online store!

Sincerely,
Charlene Probst
Lougheed, AB


Lisa and Family,

I visited your store yesterday for the first time. I can honestly say that I was extremely impressed. The knowledge you and your entire family all have was astounding. Your selection of products and prices were amazing. I have told friends about it and we are planning a trip out to see you again very soon.

Your website is amazing as well. It is very user friendly and the pictures are impeccable. I have a strong suspicion that your store will become mine and my friends new scrapbook haunt. Keep up the excellent work!!!

Patricia Suchow
Beaumont, Alberta


I received my order promptly today. Thank you very much
for your good service. I showed my stickers to my friend
from Baie d’Urfé today and she will be ordering some for her.
I will keep visiting your web site regularly. Thank you so much.

A happy stamper,
Sylvie Bibeau.


Hi Lisa:

Just received my order today. Great service and everything was there. Will be ordering again. Keep up the good work. Can hardly wait to see your new stuff. Bye for now.

Dianne Smith


I Love the way you display your products, It makes it so much easier to see what you are buying!

N. Bent,
London, ON


I placed an order in November for Christmas and I have to say that it was a fantastic experience ordering from your site. I am a military spouse and was posted to Saskatchewan for the past two year and this year moved back to Ontario. I have since given your site out to my sister and some friends and at least two of them have ordered from Scrapbook Cottage. All that to say that I will definitely be placing more orders with you and I know my friends and family will be as well.

L. Haines, ON


Hi Lisa! Greetings from “THE ROCK” (Newfoundland) I first of all want to say that scrapbook cottage is an awesome site! I like that it is very easy to navigate around and you can narrow down you options till you get just what you are looking for! As well it is very detailed and portrays the products very well. Certainly the fact that you are in Canada is great!

T. Reid,
Norris Point, Newfoundland


Hi, just wanted to let you know I got my parcel today and was thrilled with it. Thanks for the little treats. aww that was so sweet. I NEEDED CHOCOLATE TODAY. lol. WEll think I will go boo and see what else I can order, thanks again.

A happy customer,
Terri


Just wanted to let you know that I received my order today, less than 24 hours after talking to you. That’s amazingly fast. Gotta hand it to Canada Post. The stamps are great and I just love those big zoo stickers.

Thanks,
Connie Nichol,
Sh. Park, AB


I just wanted to let you know that my order came today. I love checking your website on a regular basis to see What’s New – and I’m never disappointed. Also, it was great meeting you at your store. You have fabulous customer service. I really appreciate it.

Thanks a bunch!
Cammy Mulvahill


I just wanted you to know that I teach scrapbook classes in The Pas, Manitoba three evenings a week plus host monthly 12 hour crops. I love your site and have just recently placed my first order with you. I have given all of my classes your web site address for ordering. I must say you have a very good selection and prices are great.

Keep up the good work.
Gwen Bartram


I’m writing to you from Picton, Ontario…..I HAD to write and tell you what a GREAT site you have, I was sooo excited to find it!! I live in a scrapbooking “wasteland” and can hardly wait to place an order. I was extremely impressed at how fast your pages load. I am normally waiting forever to see what an item looks like before I order it!

You have just become my “new” place to shop on the net!…
Martha Woodall, Picton, ON


Thank you for having such an awesome site. I am impressed with way your site works and how quick it was to purchase the items I wanted. I can hardly wait to get the goodies. Keep up the awesome job you are doing with your business.

Take Care and God Bless,
M. Rogers, Alberta


Hi Lisa:

Just wanted to tell you that you have a great store & I (and Erin too)
enjoyed seeing it on Saturday. Like every scrapper, I could have bought one of everything but I’ll just concentrate on making some awesome shaker boxes for now!

Thanks for the pleasant visit, & have a great day!
Diane Boleska, Edmonton


HI Lisa……..

Just wanted to drop you a quick line to let you know that I received my order from you and I loved it! It arrived a week from yesterday but I was out of town til lastnight. My Mom gave it to me as soon as I walked through the door because she knew I was expecting it and I couldn’t wait to pop it open. Just like a little kid at Christmas eh? LOL

Thanks for the great products, for the amazing website and for the little “thank you” chocolates. Your too sweet. I can’t wait to catch up on what’s new at your site since I’ve been gone. :o)

Sincerely………
Lucy Marie Araujo,
Ajax, Ontario


I received my order today. I am soooooo pleased with it especially the SEI Stitches line…..I just love it! The little personal touches you gave to my order amazed me….the little chocolates and lovely note……I have ordered over the internet so many times and I must say I am most impressed with your site and service. I will be ordering again soon.

Thank you.
Gail 🙂


I’d just received my order yesterday and I’d just wanted to say how happy I was with my order. Not only was it nicely packaged, the products were great and I’d loved that extra you put in there.

Everything was shipped promptly, customer service was just superb and the prices of your products are very good.

I look forward to doing business with you again and I would definitely recommend your store to everyone. Too bad I didn’t live Edmonton because I would love to shop at your store. Maybe I’ll stop by if I’m ever in that area 🙂

Sincerely,
Wendy Su,
London, ON


What a great shopping experience! One of the things we all miss living in the arctic is real shopping! Your site makes it fun and easy to meet all my scrapbooking needs. I always look forward to mail but now even more so waiting for my scrapbooking “goodies”!

Thanks from the far north!!
Angela Money,
Kugluktuk, Nunavut


Just a quick note to say thanks so much for processing my order so quickly. From the date of order (when I placed my order online) until I received the package was only 1 week. I’m very impressed. Also thank you for the little surprise you added to my order, (pregnant women love chocolate!). I will be recommending your store to every “scrapper” I know. Customer service with a little added personal touch will keep me shopping for years to come.

Greatly appreciated,
W. Ingram,
Bear Lake, BC